Matakauri Lodge - Award-winning Five Star Luxury Lodge
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Spa Introduction

We invite you to embark on a sensory journey that will refresh your body and lift your spirit.

Located on the edge of a pine forest, with uninterrupted views to Lake Wakatipu and towering Cecil Peak, the spa offers a private experience in an unrivalled natural environment.

We offer a range of holistic treatments including massages, facials, hand and foot treatments as well as body care. The Spa team are committed to personalizing your treatment to meet your specific needs and our therapists will be happy to guide you in choosing a spa experience to suit your individual requirements.

Our Spa has two treatments rooms, each with shower, changing room and private deck surrounded by native vegetation. For a complete wellness experience you are welcome to wrap up your spa treatment with relaxation time in the adjacent sauna, Jacuzzi and heated swimming pool.

For the more energetic, spend some time in our fitness centre while taking in the spectacular lake and mountain views from your treadmill.

The spa and the Gym is open 7 days a week



Appointments
Please arrive 5 minutes before your appointment to allow for changing and consultation time. Your late arrival will determine the length of treatment. Your service needs to end on scheduled time as to not delay the next guest.

Cancellation Policy
Treatment times are reserved exclusively for you and will be charged at full price if cancelled within 8 hours of the treatment time. If you need to change the time of your treatment, we will make every effort to accommodate your wishes depending on other bookings and the availability of our therapists.

In Room Treatments
All of our massages and certain other treatments may be experienced within the privacy of your guest suite. Please inquire with guest reception as to which treatments are suitable for in-room service. A 20% additional cost will be charged for all in-room treatments.

Comfort
The Spa is an area of relaxation and tranquillity. We ask you to refrain from using your cell phone and pager while on the premises. The spa is a non-smoking area. Please do not consume alcohol prior to or immediately after your treatment as it may impair the effectiveness of your treatment. We would like to suggest allowing time either before or after your treatment to enjoy our Jacuzzi and/or sauna.

Special Attention
Please communicate any special health conditions and needs to your therapist in order to maximize your enjoyment of the treatment and its benefits.

Clothing
We provide a robe and slippers for your use.

Staff
You may have a preference for either a male or a female therapist, please inform the reception team at time of booking.

Payment of Services
Services for lodge guests will be charged to their rooms. For day guests we accept all major credit cards, cash and eftpos.

Gratuities
Gratuities are not expected but may be left in appreciation of exceptional service.

Valuables
Please leave your valuables in your guest room safe. The spa at Matakauri Lodge cannot be responsible for lost or stolen items.

Spa Gift Vouchers
Gift vouchers can be purchased for a specific treatment or by dollar value.
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